We are fully transparent about how your personal data is collected, used, and kept secure. Reading this policy will assure you that Caxino treats your privacy with the utmost seriousness.
All your data is protected with 256-bit SSL encryption. We use bank-grade security to keep every avenue of data theft firmly closed.
Your personal data is never sold or shared with third parties without your consent. That is our commitment.
You have full rights to view, update, or delete your data at any time. Submit a request whenever you need.
Caxino's systems are regularly reviewed by independent security experts to ensure your data stays protected at all times.
All personal data is stored on encrypted servers. Payment information is never stored on our end.
You can opt out of promotional emails or SMS at any time. We respect your preferences.
Welcome to Caxino. We understand how valuable your personal information is. In this Privacy Policy, we want to be clear about what data we collect, why we collect it, and how we keep it safe.
This Privacy Policy applies to all services on the Caxino platform — including the website, mobile site, and all related services. By using Caxino, you are deemed to have accepted this policy.
If you have difficulty reading this policy or are unsure about any part of it, feel free to reach us directly at support@caxino.biz. We'll explain everything in plain, simple language.
Caxino collects two types of information — what you provide directly, and what is collected automatically.
| Data type | Why It Is Collected |
|---|---|
| IP address and device information | Security & Fraud Prevention |
| Browser & operating system | Improving Platform Experience |
| Login Time & Session Information | Account Security Monitoring |
| Gaming Activity Log | Ensuring Fair Play & Responsible Gaming |
| Cookies & browsing patterns | Delivering a personalised experience |
Caxino uses your data only for specific, lawful purposes. We never collect or use information that isn't necessary.
Caxino does not retain any data beyond the period it is needed. Data is held for as long as your account remains active.
| Data type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Requirements |
| Transaction Records | 7 years | Financial regulatory requirements |
| KYC Documents | 5 years | Identity verification records |
| Support Messages | 3 years | Improving customer service quality |
| Cookie data | Up to 1 Year | Experience Personalization |
After account closure, all personal data is permanently deleted once the required retention period ends. Certain financial records may be kept to meet legal obligations.
Caxino never sells your personal information. However, in certain cases, limited data may be shared with specific service providers:
Whenever data is shared with a third party, that party is contractually required to uphold the same standard of privacy.
Caxino uses cookies to enhance your experience. Cookies are small files stored in your browser.
You can disable cookies at any time from your browser settings. However, disabling essential cookies may prevent certain features from working, including login.
Caxino fully respects your data rights. You have the following rights:
You can find out exactly what information we hold about you.
You can request corrections to any inaccurate or outdated information.
Under certain conditions, you may request the permanent deletion of your data.
In certain circumstances, you can request that the use of your data be restricted.
You can download your data in a readable format at any time.
You can object to your data being used for marketing or any other purpose.
To exercise these rights support@caxino.bizEmail us at. We will respond within 30 days.
Caxino strictly upholds its child protection policy. Our platform is exclusively for individuals aged 18 and above.
If you believe a minor is using Caxino, please notify us immediately. We will take action right away.
Caxino follows the highest industry standards to protect your data. Our security infrastructure is continuously upgraded.
Use a strong password and never share your login details with anyone to keep your account secure. If you notice anything suspicious, contact us immediately.
Caxino may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in advance.
Check this page regularly to stay up to date with our latest policy.
For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us. We are always here to help.
Privacy Contact:
Email: support@caxino.biz
Live Chat: Available anytime after logging in to the platform
Response time: up to 72 hours (usually sooner)
To submit a formal data protection request, send an email with "Data Privacy Request" in the subject line.
Your data is completely safe at Caxino. Join now and enjoy gaming on a platform you can trust.