Gaming is more than just winning — it's a form of entertainment. Caxino wants you to always play safely, responsibly, and within your own limits. On this page, we'll walk you through every aspect of responsible gaming.
Keep gaming fun
Stay in Control
Stick to your limits
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Set your own daily, weekly, or monthly spending limit. Once you reach it, your account will automatically stop accepting bets.
If you feel like you need a break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks.
If you feel your gaming is getting out of control, activate long-term self-exclusion. Options range from 6 months to permanent.
You can set the maximum amount you deposit within a given period yourself. Any reduction takes effect immediately.
Decide how long you want to play before you start. You'll receive a warning when time is up, and your session will end automatically.
If you show any signs of gaming addiction, our trained team will guide you toward professional help.
Before you start playing at Caxino, keep one important thing in mind — gaming is a form of entertainment. It's not a source of income or a solution to financial problems. Gaming is healthy when it brings you joy. When it starts causing worry, anxiety, or a loss of control — that's your cue to pause.
Responsible gaming means knowing your budget, keeping track of time, and being able to walk away after a loss. Caxino aims to create an environment where every player understands their situation, knows their limits, and feels comfortable seeking help when needed.
We firmly believe that a happy, safe player is the best player. That's why every system at Caxino is built with responsible gaming in mind.
Keep in Mind: Only play with money you can afford to lose — money whose loss won't affect your day-to-day life. That's the foundation of responsible gaming.
Gaming addiction usually develops gradually. Many people don't realize when entertainment has crossed the line into addiction. Watch out for these warning signs:
You're playing with money set aside for essential expenses, or borrowing to fund your gaming.
Placing larger bets to try to "recover" after a loss.
You're so absorbed in the game that you lose all sense of time.
You're hiding your gaming habits from family or friends.
Feeling irritable or anxious when you're unable to game.
Gaming is negatively affecting your professional or personal life.
If you notice even one of the signs above, pause and take stock. Reach out to Caxino's support team or use our self-exclusion tool.
Caxino offers multiple tools to help keep your gaming experience safe. They're entirely optional and available for you to use at any time.
Set your own daily, weekly, or monthly deposit cap. Lowering the limit is instant; increasing it requires a 24-hour wait.
Set a limit on how much you can lose within a given period. Once that amount is reached, you won't be able to place any more bets.
Decide in advance how long you want to play. Once the time is up, you'll be automatically logged out.
Take a temporary break lasting anywhere from 24 hours to 6 weeks. During this time, you won't be able to access your account or make any transactions.
Suspend your account for anywhere from 6 months to permanently. While self-excluded, opening a new account is also blocked.
At set intervals, a message will appear on screen showing a summary of your play time and spending.
The questions below will help you reflect on your gaming habits. Answer honestly — this is just for you.
1. Do you often end up spending more than your budget?
2. After a loss, do you immediately place more bets to try to win it back?
3. Do you feel restless or irritable when you're unable to game?
4. Do you hide your gaming habits from family or friends?
Caxino strictly enforces an 18+ policy. Protecting minors from accessing our gaming platform is one of our highest priorities.
A Note for Parents: If you suspect your child is using this platform, please support@caxino.bizPlease notify us immediately and we'll take action right away. We also recommend using parental control software on your device.
Gaming addiction is a real issue that can affect anyone. Seeking help means you're self-aware and ready to take back control of your life — that's a sign of strength, not weakness.
If you feel that you or someone you know needs help managing their gaming, take the following steps:
Email us at support@caxino.biz or reach out via live chat. Everything will be kept strictly confidential.
Activate a cooldown or self-exclusion directly from your account settings. It takes effect immediately.
Let a family member or trusted friend know what you're going through. Having support makes the journey much easier than facing it alone.
Consider speaking with a mental health professional or counsellor if needed. Addiction counselling can make a real difference.
Caxino Support:
Email: support@caxino.biz
Live chat: available around the clock on the platform
Response time: typically within 1 hour
Setting limits on Caxino is simple and straightforward. Just follow a few easy steps to make your gaming experience safer.
Log in to Caxino using your username and password.
Click the profile icon in the top right and select "Account Settings".
Go to the Settings page and click the "Responsible Gaming" tab.
Set a deposit limit, loss limit, session timer, or a break — whatever works best for you.
Set your preferred limit and click the "Save" button. Lowering the limit is instant; increasing it requires a 24-hour wait.
If you run into any trouble setting your limits, reach out to our support team directly — they'll guide you through it step by step.
Join Caxino's safe and controlled gaming environment. Register today and start using our protection tools.